View Issue Details
| ID | Project | Category | View Status | Date Submitted | Last Update |
|---|---|---|---|---|---|
| 0000845 | T99X171.00 SKB Eagle | SW Issue | public | 2020-07-06 18:08 | 2020-09-28 11:58 |
| Reporter | Assigned To | (SW) Jerry Lin | Due Date | ||
| Priority | high | Severity | s2-severe | Reproducibility | have not tried |
| Status | closed | Resolution | fixed | ||
| Summary | 0000845: [BFX-AT100] [BTVQ-13356 STB does not turn off when inputting TV power button on btv remote control (HDMI-CEC does not work) | ||||
| Description | HI kerwin skb QA report one issue on SEC tv regarding to HDMI_CEC. version : v15.513.10 Reproduce step. -HDMI CEC Feature in TV is enabled. STB also turn on HDMI_CEC. - TV off of RCU. . TV is off. . STB is active. don't change to standby mode. SEC TV : UN32D6350 Please see a log. Thanks. . | ||||
| Tags | No tags attached. | ||||
| Attach Tags | |||||
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2020-07-06 18:08 developer |
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Hi Jerry, Please help to check, thanks ! |
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Hi Jason, Is this problem a single TV problem? We used Samsung TV to replicate this problem, but we can see that Eagle can enter Standby mode (green light). log message : 07-03 13:55:10.487 4057 4075 D HAL_frontpanel: HAL_FrontPanelSetLedColor(100, 2) We found some problems in the Log. When Eagle enters Standby mode, we also receive the POWER KEY of the IR remote control. Please confirm whether there are other IR remote controls that affect Eagle's behavior. |
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hi jerry.. Yes. it find one TV. I'm not sure about test environment. you think as receiving IR, don't go to standby. Does it need to do a test with a paired BT rcu Thanks. |
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this issue is monitoring via BTVD-9306. we will have to resolve During HomeUII522 BMT. |
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hi jerry this issue happen with other BOX . So it is related to TV problem. This issue is closed. Thanks. |
| Date Modified | Username | Field | Change |
|---|---|---|---|
| 2020-07-06 18:08 |
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New Issue | |
| 2020-07-06 18:08 |
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Status | new => assigned |
| 2020-07-06 18:08 |
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Assigned To | => (SW) Kerwin Chen |
| 2020-07-06 18:08 |
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File Added: main_log.log | |
| 2020-07-06 18:08 |
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File Added: main_log2.log | |
| 2020-07-07 11:15 | (SW) Kerwin Chen | Assigned To | (SW) Kerwin Chen => (SW) Jerry Lin |
| 2020-07-07 11:16 | (SW) Kerwin Chen | Note Added: 0003729 | |
| 2020-07-09 08:54 | (SW) Jerry Lin | Note Added: 0003735 | |
| 2020-07-09 17:37 |
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Note Added: 0003738 | |
| 2020-07-09 17:38 |
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Note Edited: 0003738 | |
| 2020-08-03 09:34 |
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Note Added: 0003914 | |
| 2020-08-26 12:58 |
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Note Added: 0004136 | |
| 2020-08-26 12:58 |
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Status | assigned => resolved |
| 2020-08-26 12:58 |
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Resolution | open => fixed |
| 2020-09-28 11:58 |
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Status | resolved => closed |
